Search for commonly asked questions below:
Obtain a digital ticket when you purchase a qualifying product at any participating Rutter's location and swipe your registered VIP Rutter’s Rewards Card.
You should receive your digital ticket direct to your email that is associated with your VIP Rutter’s Rewards Card, shortly after making your qualifying purchase. You can also view any unopened digital tickets online when you Log‑In to your account
Qualifying purchases are specially marked items (found at participating Rutter's locations). You must have a registered VIP Rutter’s Rewards Card in order to play and win prizes in the contest.
Obtain a digital ticket without making a purchase by sending a 3” x 5” card legibly printed together with your name, your registered VIP Rutter’s Rewards Card number and your email address, to "Rutter's Passport to Summer Digital Ticket Request”, 600 Main Street, #300, Tonawanda, NY 14151-0888. Requests must be received by August 27, 2023. Limit one digital game ticket per request; one request per outer mailing envelope.
You must be a VIP member and subscribe to receive email communications during your VIP member registration process in order to receive your Digital ticket. If you have not subscribed to receive emails and wish to play the Digital Game, you must reach out to Customer Support at gamemaster@rutterssummer.com. If you still do not receive your Digital ticket via email, you can access via our contest website by logging into your account.
Visit Rutter's VIP Rewards to become a VIP member. Allow up to two days in order to start receiving your digital tickets after becoming a VIP.
If you are drawn in the online contest you will receive a phone call or email from us with further instructions to claim your prize. Please note that we will contact you using the information you provided when you created your VIP account. A maximum of three attempts will be made to contact any winner.
If you open your digital ticket and reveal an instant win prize message, your prize will automatically be loaded onto your VIP Rutter’s Rewards Card. To redeem, visit a participating Rutter's location, pick-up the product and bring to checkout. Then use your VIP membership when checking out to receive your prize.
To log-in to the Passport to Summer contest website, you will be using your Rutter's VIP account credentials. Please follow the instructions by clicking here to visit Rutter's Rewards and follow the instructions to log-in or update/request your password.
Select digital tickets will reveal a message stating that you have received two (2), three (3), five (5), ten (10) or twenty-five (25) online entries for a chance to win in our Sweepstakes.
A captcha is a security feature on our web page. When you click on the box that says “I’m not a robot,” some images should appear, please click on the images that correspond to the question above the pictures.
This problem usually occurs because the web browser on your computer or device is probably outdated.
Here is all you need to do:
Last day to make a qualifying transaction to receive a digital game ticket: August 27, 2023
Last day to open digital game tickets and claim any collect to win prizes: September 3, 2023
Last day to redeem instant prizes in-store: September 17, 2023
Can’t Find Your Answer?
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Click on the button below to send your question to our Customer Service Team to submit your request and we will get back to you shortly.
You can also email us at: gamemaster@rutterssummer.com or mail your request to:
Rutter's Passport to Summer Summer
c/o 600 Main Street
#300, Tonawanda
NY 14151-0888
No purchase necessary. Must be a Rutter’s VIP member to receive digital game tickets. Starts 4/24/2023, ends 8/27/2023, while supplies last. Prizes may not be exactly as illustrated. See Official Rules here for complete details,
eligibility requirements, available prizes, odds and no purchase entry means.